This Privacy Policy governs the manner in which SonarPlay – (“We” / “Our” / “Us”) collects, uses, stores, maintains, secures, and discloses information collected from users (each, a “User” / “You” / “Your”) of the SonarPlay application. This Privacy Policy is a part of and shall be read with the Terms of Service.
Collection, Use & Retention
Personal Information
We may collect information that is capable of identifying an individual or which may be connected to the individual (“Personal Information”) such as name, email address, contact number, display picture, as well as other details such as gender and date of birth from Users in a variety of ways, including, but not limited to, when Users:
- Register on the SonarPlay application
- Contact us
- Surf the SonarPlay application
- Use certain other features or resources We make available on Our application
Non-Personal Information
We may additionally collect such information that cannot directly identify an individual (“Non-Personal Information”) about Users whenever they interact with Our application or website. Such Non-Personal Information may include:
- Language preferences
- Geographical location
- Browser name
- Type of device
- Technical information about Users
- Means of connection to Our application, such as the operating system and the internet service providers utilized
- Other similar information
Use of Collected Information
We may use the Personal Information and Non-Personal Information that We collect from You in the following ways:
- To enable You to use Our application and website and to enforce Our Terms of Service
- To personalize and customize Your experience and to allow Us to deliver the type of content and product offerings in which You are most interested
- To improve troubleshooting, functioning, and security measures of the application and website
- To communicate with You and better service You in responding to Your customer service requests
- To ask for ratings and reviews of services or products
- To comply with applicable laws and any legal or regulatory obligations
- To send periodic emails: We may use the email address to send User information and updates pertaining to the User’s order. It may also be used to respond to the User’s inquiries, questions, and/or other requests
Security
We take all reasonable precautions to protect Your Personal Information and Non-Personal Information, both online and offline, using industry-standard technical and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure, or alteration. We store all Personal Information of Users on cloud infrastructure offered by Amazon Web Services and Google Cloud Platform
| Amazon Web Services | Link to Privacy Policy: https://aws.amazon.com/privacy/?nc1=f_pr |
| Google Cloud Platform | Link to Privacy Policy: https://policies.google.com/privacy |
Sharing & Disclosure
We do not sell, trade, rent, or otherwise transfer to third parties Your Personal Information. We do engage certain third-party service providers (“Service Providers”) to provide advertising, infrastructure, and IT services, process payment transactions, etc. and such Service Providers may have access to Your Personal Information or Non-Personal Information, in the course of providing such services. These trusted Service Providers are bound by this Privacy Policy and are not authorized to use or disclose Your Personal Information or Non-Personal Information except in connection with providing their services.
Third-Party Service Providers
| Third Party Service Provider | Links to Privacy Policies |
| Facebook: | |
| Google: | |
| Razorpay | Razorpay: https://razorpay.com/privacy/ |
| Simpl | Simpl: |
| Paytm | Paytm: |
| Phonepe | Phonepe: https://www.phonepe.com/privacy-policy/ |
Consent
We will collect Personal Information from Users only if they voluntarily submit such Personal Information to Us. Users can always refuse to supply Personal Information or withdraw any consent previously provided, except that it may prevent them from engaging in certain application or website-related activities.
Account Deletion Request
We respect your right to control your data. If you wish to delete your account, please submit a request using the link below:
Account Deletion Request Form – Google Form for account deletion request
Please ensure you provide the email ID and phone number associated with your SonarPlay account in the form. Once submitted, your request will be processed within 7 days, and all associated data will be permanently deleted as per our policy.
Changes to this Privacy Policy
SonarPlay has the discretion to update this Privacy Policy at any time. When We do, We will post a notification on the main page of our website. Additionally, We encourage Users to frequently check this page for any changes to stay informed about how We are helping to protect the Personal Information We collect. You acknowledge and agree that it is Your responsibility to review this Privacy Policy periodically and become aware of modifications.
Your Acceptance of this Privacy Policy
By using SonarPlay , You signify Your acceptance of this Privacy Policy. If You do not agree to this Privacy Policy, please do not use Our application and/or website. Your continued use of the application and/or website following the posting of changes to this Privacy Policy will be deemed Your acceptance of those changes. We reserve the right to terminate Your access and/or usage rights to the website and application for any non-compliance with this Privacy Policy.
Contacting Us
If You have any questions about this Privacy Policy, the practices of the SonarPlay application, or Your dealings with this application, please email Us at [email protected]